YOKOHAMA, Japan – As previously announced, on September 18 the Japanese Ministry of Land, Infrastructure and Transportation (MLIT) notified Nissan that in the final vehicle inspection process, certain checks were carried out by technicians not properly registered to perform those duties under Nissan’s own processes. Nissan took corrective measures at Japanese production plants by September 20 to address the issue. By October 18, the investigation team (led by a third party) discovered that at its Oppama, Tochigi and the Nissan Kyushu plants, certain parts of the final inspection process were still being carried out by technicians not properly registered to perform those duties for vehicles for the Japan market.
Nissan decided today to suspend vehicle production for the Japan market at all Nissan and Nissan Shatai plants in Japan.
Nissan regrets any inconvenience and concern this has caused to its valued customers and other stakeholders in Japan.
Findings
- The plants transferred final vehicle inspection check items from the final vehicle inspection line to other lines, such as the “marketability inspection” and the “offline inspection”.
- As a result, employees who were not internally registered as final vehicle inspectors performed final vehicle inspections.
Measures planned
Nissan will take the following actions with regard to the production line and vehicles that did not meet Japanese market requirements for final inspection:
Production line in the plants
- The final vehicle inspection line will be configured as originally submitted to MLIT, consolidating all final inspection processes.
- Final inspection process will be separated from other processes and only internally registered final vehicle inspectors will have access to the final inspection line.
Unregistered and registered vehicles
- Nissan is considering re-inspecting the unregistered vehicles at certified Nissan dealership facilities throughout Japan.
- Nissan is considering submitting a noncompliance recall report for registered vehicles.
- Approximately 34,000 vehicles produced between September 20 – October 18, 2017 including those produced for other makers will be subject to re-inspection.
Nissan regards the recurrence of this issue at domestic plants — despite the corrective measures taken — as critical. The investigation team will continue to thoroughly investigate the issue and determine measures to prevent recurrence. Details of the above will be included in the final report to be published on a later date.
Contact
Koji Okuda
Deputy General Manager
+81-(0)45-523-5552
koji-okuda@mail.nissan.co.jp
Nicholas Maxfield
+81-(0)45-523-5552
n-maxfield@mail.nissan.co.jp
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